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Contact Us

We at AppliancePlanet strive to reply to customer queries quickly. Most customer questions can be answered by reading the pages in our Information section on the left menu. We advise customers to read these pages before contacting us, as the pages provide detailed information which may not necessary be provided on the phone or via e-mail.

Contact Us Online

If your questions are not answered on the Information pages you can post your question to us using the form below for non-urgent questions. Currently there is a maximum of 48 hour wait-time for replies.

We advise customers to use this method first as all correspondence is logged by our systems and we can easily follow through customer queries.
Preferred Method of Contact:
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Contact Us By Phone

For urgent queries you may call us on 0208-492-7505 to speak to our Sales Team. Our SalesTeam are available from Monday-Friday 9am to 5.30pm,(excluding Bank Holidays). During these times if the phone lines are busy you will be placed in a queue. Out of hours, customers can leave a voice message and we will normally call back within 48 hours, providing you leave a valid contact number or e-mail address.

Please note: The Sales Team cannot offer you detailed advice on product features and specifications. This information needs to be obtained from the website and/or the manufacturer. We will be glad to provide you with the manufacturer's phone number, if needed.

Contact Us By Post

Also, you may wish to correspond with us via post.
Our postal address is:
Appliance Planet
660 High Road
London N12 0NL
Please note: The address above is our office address. We do not stock any products or appliances at the above address hence customers do not have the option of collecting appliances from above address.

Contact Us By Fax

Our fax number is: 020 8492 7577. Before sending us a fax we would advise customers to either call us or e-mail us. This is to make the Sales Team aware a fax will be sent.